Fan Text Service

Have a question or concern while at the game?

Canucks Sports & Entertainment is committed to delivering extra-ordinary experiences for our guests at General Motors Place through innovative programs and state-of-the-art services.

In an effort to enhance the enjoyment our fans experience at Canucks games in General Motors Place, Canucks Sports & Entertainment has teamed up with GuestAssist, a company that provides two-way text messaging-based communication between ticket holders and arena staff, allowing for improved management and response to guest concerns and questions. As well, texting will allow fans to report incidences discreetly and without fear of confrontation.

Text the word ICE plus your location and concern to 78247

If behavior of others in your vicinity is having an unpleasant effect on your experience at a Canucks games, you can text the word ICE plus your location and concern to 78247. Arena staff will respond accordingly.

We welcome your feedback and hope the service enhances your experiences at Canucks games.